Return Policy: All sales are final. Once a sale goes through, payment processing fees are non-refundale to Crystal Sage and to the buyer. Crystal Sage is not responsible if customer drops and/or damages their item. Make sure to include your entire address (including apartment number) as Crystal Sage is not responsible for insufficient addresses submitted by the customer. If your item arrives damaged, you have 24 hours to contact us from the time the USPS tracking shows that the item is delivered. By placing this order with us, you agree to these terms & conditions.